We are different from our competitors, we’d like to create modules for our products to make it function perfect, structure unique and price competitive. Reapway expect to establish good partnership with clients, not one time deal.
Strict QC
Incoming Quality Control, Inspect each component of material. In-line Inspection, each process has a quality control,include LED driver, LEDs, finished lamp and package.Final quality control, strict test before shipment for each lamp.
Strong R&D
Established 4 teams by 20 engineers, 1 team in charge of 2-3 modules to keep best quality&solution. Before promote new model, we take half year or longer time to test in harsh condition until pass test. Base on solid tests data, we can guarantee warranty.
Better customer experience
Business trip around the world 5-6 times a year, our clients feedback gave us firsthand information of local market. We focus on our regular, potential, important clients instead of too many clients, thus we can make best efforts to support them and grow up with them.
Strong supply chain
We have established strong partnerships with suppliers,ensure stable supply and punctual delivery and affordable price.
Familiar with market
We are market-oriented to ensure our products the most popular.
Tailored products&services
We can provide customized products and services according to customer needs.
Personal touch service
Phone or Live Chat with us 8:00 a.m. to 11:00 p.m about products and projects.
OUR CONSIDERATE SERVICE MAKE YOU EASY
Our story with Indonesia customer:
we won 33 container orders in 5 years relying on zero-complaint quality and above-expected service
Customer profile: This customer is one of the top 10 lighting brand importers in Indonesia. We supply 1200mm 18W 130LM/W LED T8 Tube to this customer. This tube is used in the Top 5 chain convenience store chain in Indonesia.
Opportunity for LED Light: Before the store used 120pcs conventional Philips 1.2M 36W fluorescent T8, at 24 hours of illumination over 37,848 kWh/year, the average electricity rate in Thailand is $0.1/kWh, the lighting cost was $3,784 per year.
LED Solution: Reapway provided 80pcs 18watt 130LM/W LED T8 tubes. The solution saves 25,235KWH electricity and saving is over $2,523 and 67% electricity, plus reduced light replacement and maintenance labor, the total savings is over $3,000 per year.
Case Study Result:
If use 80pcs 18W 130LM/W LED T8 for Chain Store Convenience, its benefit:
1: Save 25,235KWH electricity a year and 67% electricity
2: Save electricity cost 3,000$/year
3: Improve 40% brightness 4: Improve 3 times lifespan
We spend 19 months to get the first 40HQ order
We started contacting Indonesia customers in Jul 2017, and it took us a year and a half to get the sample order. During the first sample test,
the customer was not satisfied. In Nov 2018, customers provided their samples to us for testing and evaluation. We disassembled the samples
and conducted comparative analysis. In Dec 2018, we improved the color temperature and brightness of the samples and sent them for the
second test.
In Feb 2019, after 19 months of unremitting efforts, the customer confirmed the sample and placed the first 40HQ order, total 25,000pcs.
Comparative analysis for customer sample and our sample
PI for first 40HQ 25000pcs order
We relied on impeccable quality and considerate service to obtain 1 40HQ and 6 20GP orders in the first year of cooperation
Through careful follow-up of the first order, from trial production to mass production, to container delivery, we successfully won deep trust from our customers, and successively obtained 7 container orders (1 40HQ and 6 20GP ) in the first year of cooperation.
2nd and 6th 20GP in 2019
Our quick action solve chip shortage during the epidemic and ensure stable supply of tube driver
In 2021-2022, the global epidemic outbreak cause a shortage of chips. We quickly searched for three chip alternatives to ensure a stable supply of tube lamp driver. Every chip replacement is accompanied by strict temperature testing, providing customers with assured products.
Temperature testing for LED tube driver with new chip
We won 33 container orders in 5 years relying on zero-complaint quality and above-expected service
We can provide attentive services that many competitors cannot do, like provide R&D report from concept to prototypes, trial production and mass production, load container etc.
In the past 5 years (2019-2023), we have successfully received 33 container orders, including 24 40HQ and 9 20GP. Our excellent quality and meticulous service make customers worry-free and make money very easily.
Screenshots of positive feedback on tube quality from customers:
We are happy to heard from our UK customer speak highly of our products and services.
CUSTOMER FEEDBACKS
Kevin Snipes
UK
5/5
These lights from Reapway were a perfect replacement for my under cabinet florescent lights. No need to remove my electronic ballast and rewire the fixtures. I just plugged them in and they worked. Nice warm light for the kitchen at night.
Irwin Germany
5/5
My client has installed the LED lights for a few weeks and they are working perfectly. Very happy with the bright cool white light Reapway provide. They really full the room. They’ll be ordering more light for other locations around the house.
Marco
Italy
5/5
The UFO Lights from Reapway are great, very bright with very little heat output. Replaced 1000watt metal halide fixtures that were installed in a gym. These lights are about 1/4 of the height of the metal halides and so far so good. Very pleased.
CONTACT US
START TO ENJOY ASSURED QUALITY AND CONSIDERATE SERVICE TODAY !
Looking to expand your business into new height? We can help. We have helped customers in more than 50 countries succeed and earn big profits, our team has the knowledge and expertise to help you achieve big business goals.